Returns & Exchanges
At Fair & White, we want you to be completely satisfied with your skincare journey. If you are not happy with your purchase, you may return unopened and unused products within 30 days of delivery for a full refund.
Initiate Your Request
Contact our customer support team with your order number and the reason for your return to receive a Return Merchandise Authorization (RMA).
Prepare the Package
Carefully pack the unused items in their original packaging to ensure they remain protected during transit to our facility.
Ship the Items
Affix the provided shipping label or use a trackable shipping service to send your package back to our returns department.
Receive Your Refund
Once our quality control team inspects the returned items, we will process your refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing